Privacy Policy

Introduction

Visuo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Visuo when you use our website, browser extension, and related services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Services.

Information We Collect

Information You Provide to Us

• Account Information: When you create an account, we collect your email address and any profile information you choose to provide.
• Payment Information: If you purchase a subscription, our payment processor (Stripe) collects your payment information. We do not store your full credit card details.
• Communications: When you contact us for support, we may collect your name, email address, and the content of your messages.

Information We Collect Automatically

• Usage Data: We collect information about how you use our Services, including the text you select for image generation and the images you generate.
• Device Information: We may collect information about your device, including browser type, operating system, and IP address.
• Log Data: Our servers automatically record information when you use our Services, including your IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Generate AI-powered images based on your text selections
• Process payments and manage your subscription
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities in connection with our Services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer service.
• AI Services: We use Replicate's API to generate images. The text you select may be processed by their servers to create images.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete personal information.
• Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Portability: You can request a copy of your personal information in a structured, machine-readable format.
• Opt-out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications.

To exercise any of these rights, please contact us at privacy@visuo.io.

Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your country. When we transfer your information, we take steps to ensure that appropriate safeguards are in place to protect your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated Privacy Policy on this page and update the "Last updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@visuo.io
Website: https://visuo.io